Privacy Policy

This page covers what personal information we collect when you use our platform, what we do with it, who else gets to see it, and what you can do about any of it. Worth reading before you create an account.

What we collect

Registration pulls in the basics: your full name, date of birth, email address, home address, and phone number. When you deposit or withdraw, we also collect payment details, whether that is card information or a cryptocurrency wallet address. None of this is collected for the sake of it. We need it to run your account, confirm who you are, and meet the obligations attached to our gaming licence.

Beyond what you type in yourself, we pick up technical data automatically as you browse and play. That covers your IP address, browser type, device identifiers, session duration, pages visited, and what you interact with. This feeds into keeping the platform running correctly, catching anything unusual, and making the experience better over time.

How we use it

Your data goes into processing payments, managing your account, handling support requests, and sending promotional information if you have opted in to that. It also covers identity verification, anti-money-laundering monitoring, and watching for patterns that may indicate problem gambling. That last one matters to us beyond the regulatory requirement. Your data does not get used for anything that is not directly tied to running this platform.

We do not sell your data to anyone. Some of it reaches third parties who help us operate, things like payment processors, identity verification providers, and cloud infrastructure. Every one of them is under a contract that limits what they can do with it. Regulators and law enforcement get data only when they have a legal right to it, and not before.

Security and how long we keep it

Data moving through our platform is protected by SSL encryption. Personal information sits on secured servers with access controls that limit who inside our organisation can open sensitive records. No system is completely risk-free. A strong, unique password and two-factor authentication on your account are two things you can do right now that meaningfully reduce your exposure.

We keep your data for as long as your account is open and for a defined period after it closes, because our licence requires us to hold certain records for a minimum time. Once the legal and operational reasons for keeping something are gone, we delete it properly rather than letting it sit unused on a server somewhere.

Your rights

You can ask to see the data we hold on you, get it corrected if something is wrong, or request deletion if we no longer have a legal basis for keeping it. You can also push back on certain uses or ask us to pause processing in specific situations. Send a request to our support team and we will handle it within a reasonable timeframe and in line with applicable data protection law.

This policy gets updated when our practices change or when the law requires it. Significant changes come with an email notification or an on-site notice to registered users. Carrying on using the platform after an update is taken as acceptance of the revised version. Checking back here occasionally is a sensible habit if you want to stay across how your data is being handled.